Technical Virtual Assistant
Technical and administrative support for your business
We take care of the admin.
You take care of business.
As everyone who runs a business knows, time is a valuable commodity. Unfortunately, as a small business owner or manager you can use up much of that valuable time on administrative, technical, and creative tasks that means that you aren't focussing on core business activities, which can affect your growth.
Utilising us as your technical virtual assistant can free up your time and energy so that you can concentrate on the critical areas of your business.
What is a Technical Virtual Assistant?
As your technical virtual assistant, we are an external resource with specialised technical skills and can provide administrative, technical, or creative assistance. We have experience in a variety of technical fields like web development, IT, and digital marketing. Our diverse skill set allows us to handle tasks beyond that of a regular administrative assistant, such as providing technical support for your website, managing digital marketing campaigns, providing customer support for your e-commerce store, and even assisting with IT-related tasks like software installation and configuration.
As your technical VA, we are a versatile and capable extension of your company’s team, contributing our expertise to enhance various aspects of your business operations. Being external, you can 'bolt on' our skills, providing a flexible solution for businesses looking to tap into specialised skills without the need for full-time, on-site staff.
What are our Technical Virtual Assistant services?
Website administration
Web sites require a certain amount of administration to ensure that they continue to function. WordPress websites often use a number of 'plug-ins' that need to be kept up to date to ensure they continue to function correctly and don't cause any security issues for your website. You may also need ad-hoc changes made to the website, new landing pages created or news articles added to the site. We can take care of all these administrative tasks.
Technical support
Our technical virtual assistant services cover a wide array of technical support tasks. You may want a technical virtual assistant to manage your domain names, or ensure that your SSL certificate is kept up-to-date and renewed on time. We can ensure that your web server is kept up to date with new software and patches that may become available. We also troubleshoot technical issues, install and configure software, and even provide web and IT training for your staff.
Digital marketing
We have extensive digital marketing knowledge and experience. From basic marketing tasks to overseeing entire campaigns, we typically assist with managing social media channels, creating blog and social posts, managing email lists and email marketing campaigns, and developing content marketing strategies.